Buyer feedback for sellers in more than one market

Turn every order into
a conversation.

One card, one QR code, every marketplace you sell in. Buyers land on your own care page and speak to you in their own language. You find out exactly what went wrong, and you still have time to put that order right.

Start free → See how it works

9 buyer languages · 16 marketplaces, one card
Priced per care link, never per review

  • No account connectionWe never link your seller account.
  • We can't see your businessNo sales reports, ad spend or profit — no access to ask for.
  • Free to start1 care link, forever. No card.
  • One card, many listingsSame QR across your listing IDs and marketplaces.
Aftermesh dashboard showing care links, today's rating distribution and the latest buyer feedback
How Aftermesh works

From a silent buyer to an order you can still fix — in three steps.

Aftermesh gives you a direct channel to every buyer, on a page that belongs to you.

01

Put your care page in front of buyers

Add a branded insert card or QR to your packaging — you design it, in any language. It takes buyers straight to your own care page. Your first care link is free.

02

Buyers tell you what they really think

On your branded page, in their own language, buyers rate their experience from 1 to 5 stars and say what went well or wrong. Every response lands in your dashboard with its rating attached.

03

Fix the order, then fix the product

Reply with ready-made templates and put that one order right. Then read the daily rating distribution and the AI Insights that summarize what keeps coming back — and take it to your next production run.

Thank-you flow

Thank the buyers who took the time.

Once a buyer has had their say, you can run an optional thank-you flow: a short survey, a thank-you gift, and an invitation to review — the whole thing in the buyer's own language.

01

Your survey, your questions

Ask what you actually need to know — sizing, packaging, which variant they bought. Answers land next to the rating, so you read them together.

02

Digital gifts send themselves

Pick what you want to give. Digital gifts go out by email the moment a buyer claims one — nothing for you to do. Physical ones come with the shipping details in your dashboard.

03

All 9 languages, end to end

Survey, gift, invitation — every screen renders in the buyer's own language, picked from the marketplace they bought on. You write your copy once.

Features

Everything you need. Nothing you don't.

Your branded care page

Your product appears at the top; buyers reach you in 9 languages and rate their experience from 1 to 5 stars. The messages they see are yours to write.

Ratings dashboard

Your daily 1–5★ distribution across every order, plus the latest feedback as it lands. You find out a product is slipping while there is still time to do something, not at the quarterly review.

Your own subscriber list

Buyers who opt in become your audience — a private list you control and can export. When you launch the next product you already have someone to tell, and you don't have to pay to reach them again.

No account connection

We never connect to your seller account, never touch an API, never ask for a password. Setup takes a QR code, not an authorization screen — and your sales reports, ad spend and profit are never in scope, because there is no access for us to ask for.

Order verification

Import your order IDs and every submission gets checked against them and marked Verified. You never have to wonder whether a complaint came from someone who actually bought from you.

Blocklist

Getting abused by the same bad actor? Shut them out by country, region, city, an area you draw on a map, IP range, network, device, email, or order number. Blocked visitors just see a page that quietly does nothing.

One card, every marketplace you sell in

One care link covers as many listing IDs and marketplaces as you need — the same physical card works for a shared-stock listing sold under four different IDs in four countries. Nothing to set up per region: the buyer's language is picked from where they bought. 16 marketplaces today, and the list keeps growing.

Pricing

Priced per care link. Never per review.

Tools in this category usually meter you by the reviews you collect — at entry price that is typically a two-digit number of reviews a month, and the bill grows exactly when you succeed. We meter the thing you actually own instead: how many care links you keep running. Buyers, scans and responses are unlimited on every plan, including the free one.

Selling on one marketplace with a handful of SKUs? The free plan has you covered.

Start free →

FAQ

Questions sellers ask us

How do I know feedback comes from real buyers?

Buyers can enter the order number from their purchase confirmation on your care page. If you import your order IDs on the Order Validation page, every submission is checked against that list and marked Verified automatically — and you can require an order number before any feedback is accepted.

Order validation is included on every plan.

Do you need my marketplace password or API keys?

Never. We don't connect to your seller account at all — no OAuth, no API access, no password. Aftermesh works entirely through your own branded care page.

So there is no onboarding call where someone asks you to authorize an app, and your sales reports, advertising data and profit are never in scope — there is no access for us to ask for.

What we do hold is short: the order IDs you upload for verification, what your buyers write, the emails they choose to leave, and a basic technical signal used to block abuse.

What does the care page actually show to buyers?

The page shows your product title and image (pulled from your listing) plus your own buyer-facing messages: a welcome message, the experience question, and the wording that introduces the thank-you flow.

The footer shows your store's brand name (from your account settings). Buyers never see any third-party branding.

What languages does the care page support?

9 languages today: English, Spanish, German, French, Italian, Japanese, Dutch, Swedish, Polish.

The buyer's language is picked from the marketplace they bought on, then from their browser; they can also switch manually with one tap. Product names are shown translated too, not just the interface.

How does the dashboard categorize feedback?

Buyers rate their experience from 1 to 5 stars when they submit. The dashboard shows today's distribution across all five ratings, so you see the shape of your feedback — not just an average that hides the bad tail.

AI Insights adds daily summaries of the patterns hiding in the open-text comments.

Can I cancel anytime?

Yes. Cancel from your Aftermesh dashboard in 2 clicks. Your subscription stops immediately and you won't be charged again. The free plan stays free forever after cancellation, so your existing data and care link remain accessible.

Free resources

Start with the free stuff

Free tool

What are bad reviews costing you per year?

Enter four numbers you already know and instantly see your review risk level and estimated yearly loss. Runs entirely in your browser — no sign-up, no account connection.

Calculate now →
Seller guide

Are Amazon Insert Cards Allowed? 2026 Rules & QR Codes

Yes, Amazon insert cards are allowed — but the rules on reviews, incentives, and QR codes are strict. Here's exactly what's permitted, what gets you suspended, and a compliant way to ask buyers for feedback.

Read the guide →
Seller guide

Amazon Buyer-Seller Messaging Rules 2026: What You Can Send

Amazon names the reasons you may message a buyer, gives you 30 days to do it, and allows one review request per order. The permitted reasons, the banned contents, and four messages you can copy — every rule quoted from the Communication Guidelines.

Read the guide →
Seller guide

Amazon Insert Card Examples: Copy-Ready Wording (2026)

Insert card wording you can copy, sorted by risk — what Amazon permits, what sits in an unaddressed grey area, and the exact lines Amazon names as violations. Every example sourced to the policy document it comes from.

Read the guide →

View all guides →

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No credit card. 1 care link free forever. Upgrade only when you're ready.

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