Aftermesh gives you a branded, multilingual feedback page so buyers tell you what's wrong first. See the patterns across every order, fix the product and the experience, and earn 5-star reviews instead of chasing them. Free for your first product.
Includes a daily sentiment dashboard · Works across all 13 Amazon marketplaces
Amazon doesn't give you your buyers' contact details, and most unhappy customers never tell you anything — they just leave a low rating, or quietly stop buying. By the time the problem shows up in your reviews, it's already public and has already cost you sales and rank.
Amazon never shares your buyer's email or phone — you can't reach out to make a bad experience right
Most unhappy buyers never complain to you — they just stop buying, or leave a quiet low rating
By the time a problem surfaces in your public reviews, the sale — and the rank — are already gone
Aftermesh opens a direct, private channel between you and every buyer. No Amazon API keys, no Seller Central password — buyers come to your own branded page.
Add a branded insert card or QR to your packaging — you design it, in any language. It sends buyers to your own feedback page instead of straight to a public review. Your first product is free.
On your branded page, in their own language, buyers share what went well or wrong in one tap. Every response lands in your dashboard tagged with its sentiment — happy, neutral, or unhappy.
See daily sentiment across all orders, get AI Insights that summarize recurring issues (Pro), reply with ready-made templates, and turn fixes into better products and more 5-star reviews.
Your Amazon product appears at the top; buyers reach you in 10 languages with buyer-self-selected sentiment. Customize the four buyer-facing messages on Starter+.
Daily positive · neutral · negative breakdown across all your orders. Spot product issues early; see which products are trending up or down.
Claude-powered draft replies for customer feedback. You stay in control — every reply is reviewed by you before it sends.
Works across all 13 Amazon marketplaces — US, UK, DE, FR, ES, IT, NL, SE, PL, CA, MX, JP, AU. Customer feedback page in 10 languages.
Customer feedback is encrypted in transit (TLS 1.3) and stored on Aftermesh servers, never sold. We never ask for your Amazon password or API keys.
No credit card required for the Free plan. Cancel anytime, no questions asked.
For sellers just getting started
For sellers with growing catalogs
For serious Amazon brands
Cancel anytime · No further charges
No. Aftermesh collects your own customers' feedback on your own branded page. It never gates, filters, or incentivizes Amazon reviews, and it never contacts buyers off-platform.
Everyone — happy or not — can always reach you directly with feedback, so you hear problems early instead of in a public 1-star review.
Buyers can enter their Amazon order number on your feedback page. If you import your order IDs on the Order Validation page, every submission is checked against that list and marked Verified automatically — and you can require an order number before any feedback is accepted.
Order validation is included on every plan.
Never. Aftermesh works through your own branded feedback page. We never ask for or store your Amazon password, and we need no API keys.
The page shows your Amazon product title and image (pulled from your listing) plus four buyer-facing message strings: a welcome message, the experience question, and the responses for positive and negative feedback. The four messages are customizable on Starter+.
The footer shows your store's brand name (from your account settings). Buyers never see any third-party branding.
All 13 major Amazon marketplaces: US, UK, DE, FR, ES, IT, NL, SE, PL, CA, MX, JP, AU. Your customer feedback page works for buyers in every region.
10 languages today: English, Spanish, German, French, Italian, Chinese, Japanese, Dutch, Swedish, Polish.
The buyer's language is auto-detected from their browser; they can also switch manually with one tap.
Both. Aftermesh works for both FBA and FBM orders.
FBM sellers especially benefit because you control the customer service touchpoints — share the customer feedback page URL through your existing follow-up flow (order confirmation email, post-delivery message, etc.).
Buyers self-select positive · neutral · negative on the customer feedback page when they submit. The dashboard rolls up daily totals across all your orders.
Pro plan adds AI Insights — daily summaries of patterns from open-text feedback.
Yes. Cancel from your Aftermesh dashboard in 2 clicks. Your subscription stops immediately and you won't be charged again. The free plan stays free forever after cancellation, so your existing data and product remain accessible.
No credit card. 1 product free forever. Upgrade only when you're ready.
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